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Terms & Conditions


Order Terms

  • Your initial deposit of 50% reserves your event date and is non-refundable. Your deposit can only be transferred to a different date upon approval.
  • We must receive the balance by the due date indicated on the invoice or contract is null and void, and deposit will not be refunded
  • The date of your final payment is the final date for any changes of size, style, or flavors of the cake. Any changes requested after this date cannot be made. Delivery and setup fees are included in the total invoice.
  • We are not responsible for any damage to the cake after setup is complete. You are responsible for providing an appropriate and secure table and environment for the cake(s). Cakes are heavy and require a sturdy table, and optimal room temperature of 21.1 degrees or below.
  • If you or your representative elects to pick up and set up the cake, you assume all liability and responsibility for the condition of the cake once it leaves.
  • On occasion, we will photograph our cakes, and we reserve the right to use any photographs for display or promotion without compensation to you. Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic
    reactions.
  • Local delivery and set up is $50. Outside of the 17-kilometer radius, we can deliver and set up for a fee of $0.75 per kilometer round trip. It is your responsibility to ensure that the event location is open and available for set up at the appointed time. Should we have to wait at the site for the event location to be opened, you will be billed for the time at a rate of $25 per 15 minutes that must be paid before the setup of your cake.